Website Packages Terms and Conditions
- Subject to minimum 12 month contract. Longer contracts also available.
- WebBoss maintains one of the fastest turnover time for bespoke website providers
- You will receive a confirmation email on sign up.
From here one of our agents will call you within the following 24 hours.
- Any client contract conditions can be discussed and added to contract upon sign up.
- You pay your setup fee first for your website. When website completed your service level agreement will start.
-WebBoss Digital operates a strict no refunds policy. All payments made to Webboss are non refundable and non transferrable. All payments made to WebBoss are paid via secure link.
- Webboss.ie is an all in one package website.
DOMAINS-HOSTING-WEBSITE - SER-SEO-SEM
WebBoss Website Service Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of the website services provided by WebBoss ("WebBoss," "we," "us," or "our"). By accessing or using our services, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions.
1. Scope of Services
WebBoss agrees to provide the following website services:
1.1 Front-End Maintenance
Website content updates (text, images, new pages).
Design, layout, or functional modifications.
Additions of widgets or features.
SEO tuning (as outlined in Section 4).
Data/design recovery from Client errors.
Restoration after plugin-related issues (if not added by WebBoss).
1.2 Back-End Security
Server Firewall and IP/country blocking.
Daily vulnerability scans (server, DB, front-end).
Password auditing and brute force prevention.
Real-time threat defense.
Cyber security managed solely by WebBoss.
Note: No third party will be granted access to the website under any circumstances. Tag requests for analytics will be reviewed and responded to within 7 to 14 days.
1.3 Data Backups
Weekly full-site and database backups.
Secure cloud storage of backup files.
1.4 Site Recovery
Free full-site recovery in the event of a breach or data loss.
Data currency post-recovery is the Client's responsibility.
1.5 Software Updates
Weekly plugin/core updates.
Restoration of design/function in case of update-related issues.
1.6 Domain & Hosting Renewal
WebBoss provides a free domain for the first year of the contract. Upon renewal, the domain renewal fee will be included in your annual service fee.
This applies only to services procured through WebBoss.
The domain remains Client-owned.
2. Search Engine Optimization (SEO) Disclaimer
While WebBoss implements industry-standard SEO strategies with the goal of improving search engine rankings and achieving first-page visibility, it is important to note that SEO performance is influenced by a range of factors beyond our direct control. A key component of long-term SEO success is the quality and quantity of backlinks directed to the client's website. Without an effective backlink profile, results may be limited. Therefore, although we strive for first-page rankings, we cannot guarantee specific placement or results without the client's active participation in building and maintaining a strong backlink strategy.
3. Client Obligations
The Client agrees to:
Make timely payment of setup and annual fees.
Provide timely written notice (6 months) for contract termination.
Formally request and receive written approval for any additional services.
Provide accurate and timely content for website and SEO efforts.
Acknowledge responsibility for design revisions unless caused by WebBoss.
4. Fees & Payment Terms
All prices quoted are in Euro (€) and are subject to VAT where applicable.
Annual fees are due on the anniversary of service commencement.
Failure to pay within 30 days may result in service suspension.
Optional add-on services will be quoted and billed separately.
5. Termination
This Agreement is valid for a minimum term of 6 months and will automatically renew annually unless written notice of termination is provided by the client at least six (6) months prior to the intended termination date. If the client elects to terminate the agreement without providing the required 6-month notice, they agree to pay the full remaining fees for the upcoming 6-month period as an early termination charge. This policy ensures continuity of service planning and resource allocation on behalf of WebBoss.
6. Limitation of Liability
We're dedicated to providing high-quality digital solutions and services, including but not limited to website design, development, maintenance, and hosting. However, our liability under this Agreement is strictly limited to the direct costs associated with the specific design, development, or ongoing services we provide. We shall not be held responsible for any indirect, incidental, special, or consequential damages. This includes, but isn't limited to, loss of earnings, data breaches, website downtime, email delivery or authentication issues, or problems arising from third-party integrations such as payment gateways, CRM systems, analytics tools, or booking platforms. You acknowledge that the functionality and reliability of any third-party services and external systems, including email providers and authentication protocols, are beyond our direct control, and any issues stemming from their use are not our responsibility although we can fix if requested.
WebBoss shall not be held liable for:
Loss of business or reputation due to downtime or cyber events beyond reasonable control.
Loss of content not previously backed up.
External actions or negligence by the Client or third parties.
7. Entire Agreement
Upon successful payment for services, an agreement is officially reached and understood by the Client, signifying their acceptance of all terms outlined herein. This Agreement constitutes the complete understanding between both parties, overriding any previous discussions or arrangements. Any changes or additions to this Agreement must be mutually agreed upon